770-622-0554 / [email protected]

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FAQ

Design & Specifications
Design & Specifications
Door Construction & Design?

To make the easiest to operate, we use 6” post-in-barrel hinges that pivot on a sleeve of aircraft ball bearings. The hinges also come with grease fittings to maintain ease of operation. 12 Gauge steel, 2” thick panels contribute to making the strongest doors in the market. Our Four-sided frame is superior to the aluminum alternates which protect from water damage to your subfloor. Our collection features historic, modern, or custom designs to fit any design aesthetic.

We invite you to review our interactive specification page for a list of all construction standards.

FL Certification & HVHZ Certified?

Yes. Park Avenue Entries has obtained FL Certification with additional High Velocity Hurricane Zone certification to work in areas such as Miami- Dade, The Keys, and hurricane prone environments.

In designing the ultimate iron door collection, Park Avenue Entries offers doors with an overall impact rated glass to assure we made the best insulated door. Certified by both Florida and Miami-dade testing (HVHZ). The fixed glass panels, with operating scrolling, eliminate water infiltration, increase light visibility, and allow for less temperature and noise infiltration. Hurricane rated upgrades are available in our Majestic Entries collection.

How do I receive a quote?

You are welcome to contact us via email, phone, or visit our Atlanta location.  One of our team members will review your project, and schedule a home consult. Pricing is subject to site conditions and design. Stock doors are available for lead time constrictions.

What services do you offer?
  • Site Visit & Measuring
  • Complete door removal and replacement
  • Window, Sidelight, Transom replacement
  • Installation of all products purchased through Park Avenue Entries
  • Permit assistance to all clients requiring a building permit
Warranty
MNT & Warranty
How do I clean my wrought Iron door?

Simply clean with soapy water. Do not pressure wash. No re-painting or re-staining required

Is rusting and issue?

Other door companies apply primer hoping to prevent rust. Park Avenue Entries Iron Doors first use pure zinc galvanizing before our catalytic primer is applied making our doors the most rust-resistant iron doors available! Our limited warranty backs up our commitment to quality, 5 years on the finish and a 10 year warranty on operation, more than twice the industry standard!

How do I clean the glass?

Our scrolling is hinged to swing open! Swinging the scrolling open provides complete access to both sides of the glass for cleaning. It also gives you three additional inches to the width and height of your daylight opening as well as providing 100% view of your scrolling.

Warranty
  • 5 years on finishes
  • 10 years on parts
  • Transferable warranty
Shipping & Freight
Shipping & Freight
Do you ship to all 50 states?

Yes. We will ship your door 3-5 days after clearance from production and quality assurance. Shipping rates will be contingent upon the quantity of products delivered, and your location. All items shipped will have a tracking number sent to you via email. All orders will be shipped from our headquarters in Atlanta, GA.

Can You hold my order?

We can hold an order for 30 days. Please contact our team if you need to make special arrangements for delivery.

What is shipping time for stock products?

In Stock items will ship in approximately 5-7 days. If you have requested our installation services, delivery will be on the scheduled installation date.

How heavy are these doors?

Single doors approximate average: 700-800lbs; a double door: 1200lbs. Please use caution when lifting. We encourage all of our clients to have at least two people at the time of delivery.

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Installation
Do you Install?

Yes. Our Installation services span the south/south east. Based on availability, our Park Avenue Installation team is happy to provide an installation estimate for states outside of the south/south east.

How do I schedule my installation?

Please contact our main office at 770-622-0554. We will be happy to help you with any permitting and installation requests.

Who is installing my door?

Park Avenue Entries team of installers are here for your installation needs. Our team ensures your measurements, shipping, and delivery are all handled with care and precision.

Contact for Permitting needs?

If you are required by your county building department to obtain a permit, please contact our office for assistance. We will be happy to help expedite the process in order to avoid delays in your installation or delivery.

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CONTACT US

  • 1005 Alderman Dr. Suite 112 ,
    Alpharetta, GA 30005

  • Telephone: (+1) 770.622.0554

    Toll Free: (+1) 888.427.7447
     

  • [email protected]

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OPENING TIME

  • Monday - Friday 9:00 - 5:00
  • Weekends available by appointment.
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